7bet77 Privacy Policy — Your Information Is Completely Safe
At 7bet77, protecting your personal information is our highest priority. This policy describes in detail how we collect, use, and keep your information secure.
Introduction and Applicability
How this privacy policy applies and to whom
7bet77 ("we", "us", or "the platform") operates an online gaming service for users in Bangladesh. This privacy policy ("policy") describes how we collect, use, disclose, and protect your personal information when you use our website 7bet77.cam ("the site").
By using this site or registering an account, you agree to accept the terms of this privacy policy. If you do not agree with this policy, please do not use our site.
What Information We Collect
The information we may collect about you
Personally Identifiable Information
The following information may be collected during account registration and use of the service:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID or passport details (for verification purposes)
- Username and password (stored in encrypted form)
Financial Transaction Information
Information collected during deposit and withdrawal processes:
- bKash, Nagad, or Rocket mobile banking number
- Transaction amount and date
- Deposit and withdrawal history
- Payment method verification details
- Bonus and promotional offer usage history
Gaming Activity Information
Information related to your activity on the platform:
- Game play history and results
- Betting patterns and statistics
- Session duration and login times
- VIP and loyalty level and progress
- Participation in promotional offers
Technical Information
Information automatically collected while using the site:
- IP address and geographic location
- Browser type and version
- Device type (mobile, tablet, computer)
- Operating system
- Cookie and session data
- Page visits and navigation history
Purpose of Information Use
Why we process your information
Primary Purposes of Use
7bet77 uses your personal information for the following legitimate purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To ensure access to gaming services, betting features, and live casino.
- Financial Transactions: To process deposits and withdrawals and to prevent financial fraud.
- Customer Support: To resolve your issues through 24/7 live chat.
- Bonuses and Promotions: To verify your eligibility and award the correct bonus.
- VIP Program: To determine loyalty levels and provide benefits.
- Responsible Gaming: To detect unusual gaming behavior and provide necessary support.
- Legal Compliance: To comply with applicable laws and regulations and meet regulatory requirements.
- Security: To prevent fraud, money laundering, and other illegal activities.
- Service Improvement: To analyze user experience and improve the platform.
Information Sharing and Disclosure
When and with whom your information may be shared
Sharing Information with Third Parties
7bet77 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive the information necessary to complete transactions.
- Game Providers: Software providers such as Pragmatic Play, Spribe, JILI, and PG Soft receive the minimum information required to operate gaming services.
- Legal Obligations: In the case of a court order or a valid request from a government authority.
- Fraud Prevention: In cooperation with financial crime investigation agencies.
- Technology Partners: Trusted technology partners for site operation, security, and analytics.
Cookies and Tracking Technologies
How we use cookies and how you can control them
Essential Cookies
These cookies are essential for the core functionality of the site. They are used to maintain login sessions, perform security verification, and save preferences. They cannot be disabled.
Analytics Cookies
These cookies help us understand how users use the site. They collect anonymous statistics and are used to improve site performance.
Promotional Cookies
These cookies help display relevant offers and bonuses based on your preferences. You can disable them in your browser settings.
Cookie Controls
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of the site to not work properly.
Data Retention and Security
How long we keep information and how we keep it secure
Data Retention Period
We retain your personal information only for as long as:
- Your account remains active.
- It is necessary for the provision of services.
- It is required to meet legal obligations.
- It is needed for dispute resolution or processing legal claims.
Financial transaction records are generally retained for up to 5 years after account closure.
Security Measures
The measures we take to protect your information:
- SSL Encryption: All data transfers are encrypted.
- Password Hashing: Passwords are never stored in plain text.
- Two-Step Verification: An additional layer of security.
- Regular Security Audits: Testing for system vulnerabilities.
- Restricted Access: Only authorized staff can access information.
Your Rights
The rights you have over your information
Your Rights Regarding Your Information
7bet77 provides you with the following rights over your personal information:
Right of Access
You can find out at any time what information we hold about you.
Right to Rectification
You can contact us to correct any inaccurate or incomplete information.
Right to Erasure
In certain circumstances you may request that your personal information be deleted.
Right to Object
You have the right to object to the processing of your information for specific purposes.
Right to Portability
You may request your information in a structured and readable format.
Right to Restriction
In certain circumstances you may request that the processing of your information be restricted.
Protection of Minors
Our commitment to protecting the information of minors
Processing of Minors' Information Is Prohibited
7bet77 is intended only for individuals aged 21 or older. We do not knowingly collect or process the personal information of anyone under the age of 21.
- Age verification is mandatory at the time of registration.
- If a minor's account is identified, it will be closed immediately.
- If a minor's information is identified, it will be deleted without delay.
- If you know that a minor is using our site, please contact us.
Changes to the Policy
How this privacy policy is updated
Policy Update Process
7bet77 may update this privacy policy from time to time. When changes are made:
- The "Last Updated" date on this page will be changed.
- A notice will be sent to your registered email for important changes.
- You will be informed about the changes when you log in to the site.
- If you continue to use the site after the changes, you will be considered to have accepted the new policy.
We recommend that you review this policy regularly.
Contact Us
Reach out to us with any questions about privacy
Privacy Contact
Contact us for any questions, concerns, or requests to exercise your rights regarding this privacy policy:
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